This policy is section 22.I of our Terms and conditions.
ORNSOFT collects basic client information to make your support experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly.
Who is responsible for your data
The data controller for personal information collected through this website and our services is OrNsoft Corporation, 10800 Biscayne Blvd, Ste 988, Miami, Florida 33161, USA. For any question about your personal information, or to exercise your rights described below, write to [email protected].
General browsing
ORNSOFT gathers navigational information about where you go on our Web site. This information allows us to see which areas are most visited. This helps us improve the quality of visitors’ online experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).
Disclosure of personal information
Any information you provide to us at this site when you establish or update an account, purchase services online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems. This information is used to enable ORNSOFT to deliver services to you. To ensure compliance with federal law, ORNSOFT does not maintain information provided by children under the age of 16. You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public. ORNSOFT does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.
Use of cookies
ORNSOFT uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow ORNSOFT to make our sites more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by ORNSOFT to help track your clicks as you go through the pages within an ORNSOFT Web site. In addition, ORNSOFT uses cookies to help keep track of support requests and to tell us whether you have previously visited an ORNSOFT website. This allows registered users to avoid reentering information upon every new visit to our site.
Updating personal information
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into your account.
Use of forums and discussion boards
None of the information contained on our Website is medical, legal, business, or other advice or opinion of ORNSOFT. Any opinion expressed via this service is that of its author. Users are reminded that postings are automatic, instantaneous, and are not pre-reviewed. Additional facts and information on legal or other developments may affect the subjects discussed. Confidential information should not be discussed. ORNSOFT assumes no responsibility for the content or consequences, direct or indirect, of communications by users.
Links
For your convenience, our Web site may contain links to other sites. ORNSOFT is not responsible for the privacy practices or the content of such Web sites.
Questions and changes in policy
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about ORNSOFT. ORNSOFT believes in providing a safe and secure browsing experience for all of our clients. We provide stringent and effective security measures on our Web site. It is our policy to never send private information, such as your credit card number, via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities.
If you are a user or visitor in the European Economic Area
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”)), depending on the services you received, we can be considered ‘data controller’ of your personal information.
How you can access your personal information
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.