What type of support do I receive during development and throughout the life of the app?

A dedicated Support Specialist is assigned to each client.
He or she, through sustained interaction with a client from the moment a contract is assigned through the event and beyond, gets to know the event planners tasked with readying the app, any requirements and long-term goals of the app, and most importantly the app content itself.
The Support Specialist serves to explain the entire development process, ensure milestones are met, and generally be the go-to contact for anything app-related.
Extremely technical issues or concerns are quickly escalated to a developer, resolved, and communicated back to the client, ensuring a seamless line of communication.

If you need a more specific answer, please feel free to ask on our Question/Answer section . You can also Contact Us or request a call back for a free consultation.

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